ADT Announces 2017 Dealers’ Choice Awards Winners
Auto Dealer Today Top News
Week of May 22, 2017
Top 5 News
1. ADT Announces 2017 Dealers’ Choice Awards Winners
Auto Dealer Today named the winners of the 13th annual Dealers’ Choice Awards.
2. Berman Resigns as President, COO of AutoNation
William “Bill” Berman, who is credited with developing AutoNation's processes for used-vehicle sales and customer care, has resigned. Chairman and CEO Mike Jackson has assumed his duties until a replacement is named.
3. Search Optics Launches Virtual BDC
The company says a pilot program for the new solution reduced response times and improved appointment-setting rates by up to 15%.
4. Lease Approvals Fall by 20% in April
Analysts with report lease approvals fell from more than 75% in March to 60% last month.
5. New Study: Generation Gap On Auto Ownership Is as Wide as a Highway
Teens say they're ready for car ownership, while parents disagree. The reason, a new study from American Honda Finance Corp. reveals, will make Baby Boomers shake their heads.
Top 5 Articles
1. Stop Paying to Sell
Sales manager Joel Gordon makes a three-part argument for abandoning your commission-only pay plan. Learn how guaranteed income creates a wider and deeper talent pool, smooths out the hills and valleys of success, and acknowledges the realities of auto retail in the 21st Century.
2. Falling Sky?
Hudson plays Chicken Little as two New York dealers face the wrath of allegedly overcharged customers.
3. Sink or Swim
Former educator and oil field worker Cody Finney has survived and thrived at Lone Star Dodge Chrysler Jeep Ram.
4. As You Recall
The frequency of factory defects spiked in 2014 and has remained high ever since. Compliance expert explains how recalls are slowing the sales and service processes, creating a cottage industry among plaintiffs’ attorneys, and forcing dealers to become students of the Motor Vehicle Safety Act.
5. VR Could Solve the Learning Riddle
Top trainer explores the world of virtual reality, which could one day create a ‘batting cage’ in which green peas would role-play scripts and engage in back-and-forth dialogues with simulated customers — all in the privacy of their own imaginations.

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